Reference

How hbbaji Handles Your Personal Information

Your account data, payment activity through bKash, Nagad, and Rocket, and browsing behaviour on hbbaji are handled under a clear set of rules — what we collect, why we collect it, and how long we keep it.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredCookie Controls AvailableData Request Process Clear

Explore the Lobby Read FAQ

DATA HANDLING DETAIL

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on hbbaji. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store your bKash, Nagad, or Rocket PIN — only the transaction reference returned by the payment rail after a transfer completes.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust non-essential cookie preferences from the Privacy section in your account settings at any time.

Data Retention

Active account data is retained while your account remains open. Transaction records tied to bKash, Nagad, or Rocket payments are kept for the period required under applicable financial rules in your region.

Your Rights and Requests

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion of data where no legal retention obligation applies. Submit requests through live chat or account support email.

What This Privacy Policy Covers

hbbaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on hbbaji, we collect the information needed to run your account — your registration details, login activity, and the payment methods you connect, including bKash, Nagad, and Rocket wallet identifiers. We use this data to process deposits and withdrawals, verify your

1
identity, and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. We may share data with regulatory bodies where required
2
by applicable law in your jurisdiction. Your data is stored on secured servers with access controls in place. Retention periods vary by data type — transaction records are kept for as long as required under applicable financial regulations, while inactive account data may be deleted after
3
a defined period. If you are accessing hbbaji from Bangladesh, your use of the platform and the data we process is subject to the laws and regulations applicable in your region. We update this policy when our practices change and will notify you through your registered
4
account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a concern about how we handle your information, our support team handles privacy queries directly. Responses are sent to your registered account email address.

Common Questions About Your Data on hbbaji

These are the questions we hear most often about how personal data works on hbbaji. If your question is not here, reach us through live chat inside your account.

We collect your name, contact details, date of birth, and the payment method you link — such as your bKash or Nagad number. This is used to verify your identity and process transactions.

We share only the minimum data needed with bKash, Nagad, or Rocket to complete your transaction. We do not sell payment data to advertisers or unrelated third parties.

Send a data access request through live chat in your account dashboard or via our support email. We will respond to your registered email address with the information we hold.

Yes. Where no legal retention obligation applies — such as financial record-keeping rules — you can request deletion. Contact support and we will confirm what can be removed and the timeline.

Transaction records, including deposits and withdrawals via bKash, Nagad, and Rocket, are retained for the period required under applicable financial regulations in your eligible region.

We use essential session cookies and optional analytics cookies. You can turn off non-essential cookies from the Privacy section inside your account settings without affecting your ability to log in.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Apphbbaji App InfoHbbaji Banking

How hbbaji Handles Your Personal Information

How We Protect and Manage Your Information

Account Security

Cookies and Tracking

Data Retention

Your Rights and Requests

Reach Us About Your Data

Common Questions About Your Data on hbbaji

01 What personal data does hbbaji collect when I register?

02 Does hbbaji share my bKash or Nagad details with anyone?

03 How do I request a copy of my personal data?

04 Can I ask hbbaji to delete my account data?

05 How long does hbbaji keep my transaction history?

06 What cookies does hbbaji use and can I turn them off?

Privacy Policy

Related pages

Related pages